Here at Stride Rite, your satisfaction is important to us! That is why we offer a 365-day satisfaction guarantee on all of our products, and even pay the return shipping if you are unhappy with your purchase for any reason. We even take Stride Rite quality customer service to the next level by offering a 110% price protection policy* to guarantee that you will always find the lowest prices on Stride Rite shoes here at StrideRiteStore.com!

Return Policy

• We offer a 100% satisfaction guarantee on all products sold within the United States.

• To return a purchase for any reason, simply follow the return instructions printed on your invoice.

• Go to your account and print a pre-paid UPS label and take your package to the nearest UPS drop-off point.

Price Protection Guarantee

• We offer a 10-day price protection guarantee against all online competitors!

• If you find a lower price within 10 days, simply call 1-800-927-7671 with your order number and the URL of the online store that has the lower total price (including S&H) and we'll verify the price and refund you 110% of the difference. It really is that simple!

If you have questions or need clarification on any of this information, or are having problems with a return, please click here or call 1-800-927-7671.